Privacy Policy

Opening Statement

Effective Date Apr 07th, 2023

This Privacy Policy explains how the entity may collect, use, and process the personal information you provide on AssistanceGuidance.com (the “We”, “Site”, our”, “us”). You consent to the use of your personal information in accordance with the content of this Privacy Policy when you submit your information to the entity through this website.

Applicability and third-party websites and services

This Privacy Policy applies to AssistanceGuidance.com and Assistance Guidance. To better serve you, we may share or disclose information that we collect with third parties. This sharing may be done to deliver relevant advertising, to offer goods and services that may interest you. We may also share your information with your consent to achieve a specific purpose, to fulfill a legitimate business purpose, or to comply with legal obligations.

This Policy does not apply to other websites or third parties to which you may navigate through our AssistanceGuidance.com through links, ads, or other content. Assistance Guidance is not responsible for information that you provide to third parties.

We may collect your personal information in the following ways

You like to share; we like to collect. In fact, we collect your personal information and use it to provide you services, marketing, respond to your inquiries and in conjunction with third parties that perform services on our behalf. We collect information when you directly provide it to us, and we also collect information when you interact with and navigate through our website, by tracking technologies such as cookies and web beacons. To find out more about the ways we collect information, please read the section on Cookies below or contact us at jonwylder@assistanceguidance.com.

Types of Information we may collect

Assistance Guidance collects and uses personal information and other types of information related t visitors to AssistanceGuidance.com. Personally identifiable information, or PII, is any information that can be directly or indirectly linked to an individual. This information may include:

  • Name
  • Birthday
  • Contact Information
  • Location

Assistance Guidance may also collect other information from visitors to AssistanceGuidance.com that may not be personal in nature. This information may include:

  • Cookies
  • Date/Time Stamp information
  • Web browser

How we may use the information we collect.

Personal information and other information collected by AssistanceGuidance.com may be used to achieve several goals. First, Assistance Guidance will use such information to deliver products and services. We may also use personal information to send relevant communications, to provide relevant marketing messages, and to improve our goods and services. We may also combine your information with publicly available information or information collected by trusted third parties to get to know you better.

Targeted Ads and Analytics Services

This Privacy Policy does not govern third parties. Assistance Guidance does share your personal information with third parties for direct marketing services. You may opt out of Assistance Guidance sharing your information with third parties for direct marketing reasons. Contact us using the information in the Contact Us section. You can learn more about internet-based targeted marketing activities and behavioral analytics at DAA Consumer Opt-Out Page, NAI Consumer Opt-Out Page, and Google’s information page.

Cookies and Other Technology

Assistance Guidance’s website (AssistanceGuidance.com) uses several different types of cookies, or data that is stored on your computer to track and use information about our visitors. Some cookies are required for our Site to function properly. Although you may disable these cookies, the website may not work, as expected. Analytics/performance cookies may be used to track how you interact with our website. Targeting cookies may be used to track you when you visit our Site and your behavior as you navigate our content.

You may opt out of certain types of cookies, but please note that this may decrease quality of Assistance Guidance’s services and AssistanceGuidance.com.

Your Choices regarding collection of your information.

You may change how we collect and process your personal information by contacting us at jonwylder@assistanceguidance.com. This includes if you would like to opt out of receiving targeting and other marketing material or ads from us, or if you would like to have an accounting of the information we have about you. You have the right to have your data deleted from our systems, as well as to decline any cookies that we may set through your browser settings. We do not respond to “Do Not Track” (DNT) signals.

California Privacy Rights:

You are afforded different privacy rights based in some part on where you live or reside. California regulates your privacy if you are a resident, and affords you some additional privacy safeguards. You may opt-out of having your information shared with third parties for direct marketing activities. You may ask what information we have collected or shared or processed about you. You may ask us to remove your information from the system or account. If you would like to exercise these additional rights, please contact us at jonwylder@assistanceguidance.com.

Children’s Privacy

This website (AssistanceGuidance.com) is intended for users within the United States. In the United States, this website is not intended for use by persons under 13 years of age. The age-related definition of ‘children’ is different per jurisdiction. It is intended for use by only by general audience. Please reach out to us through the email information below if you believe we have collected, or we are presently collecting personal information from a person under the age of 13. If we either become aware or are informed that we have inadvertently collected personal information from a child under the age of 13, we will delete the collected information.

Updates to this Privacy Policy

We reserve the right to update, change or amend this Privacy Policy and the associated practices at any time by posting an updated Privacy Policy on the website (AssistanceGuidance.com), without a prior notice. Revision and updates to existing policies is a standard step in our overall governance activities. In any case, the updated or revised Privacy Policy will be active only from the ‘effective date’ posted at the very beginning of the privacy policy.

Personal Information Transferred to the U.S.

This website (AssistanceGuidance.com) is intended for users located within the United States. By accessing or using the services in the website, you understand and expressly acknowledge that the personal information the website collects may be transferred to and processed in the United States. You consent to transfers and processing of Personally Identifiable Information (PII). If you are accessing this website from outside of the United States, you also acknowledge that the scope of privacy protections in your jurisdiction may not extend to existing global privacy regulations, and specifically those in the U.S.

Contact Us

If you have any questions, and enquiries related to privacy, please reach us at jonwylder@assistanceguidance.com.

 

The California Consumer Privacy Act of 2018 (CCPA): Rights, provisions to consumer and other mandatory information.

CCPA Consumer rights:

  • The right to request a copy of personal information collected by the company about him or her during the 12 months before their request. The right to have such information deleted by the company.
  • The right to request disclosure of the company’s business data collection and sales practices in relation to the customer, which include: the categories of personal information the company has collected, and the source of the information.
  • The right to request that the consumer’s personal information not be sold to third parties, if applicable.
  • The right not to be discriminated against because the consumer exercised any of the new rights under The California Consumer Privacy Act of 2018 (CCPA).

Company’s CCPA practices:

  • The categories of personal information disclosed for a business purpose in the past 12 months for purposes related to: Auditing, verify or maintain the quality or safety of a service, and detecting security incidents. performing services on behalf of the business, product/ service troubleshooting, undertaking internal research for product/service/technology development.
  • A list of all the categories of personal information that have been collected in the past 12 months is available in the “Types of Information we may collect” section.
  • Consumer will be able to make a personal information request twice in a 12-month period Purposes for using each category of collected information can be reviewed in the section ‘How we may use the collected information’.
  • The company provides two channels for receiving personal requests: a web page and a toll-free telephone number 855-336-1667.
  • The company collects information from the requesting consumer so that it can verify his/her identity. The sources of each category of personal information are as follows: data partners, data brokers, user-entered data, and from data obtained via cookies.
  • The categories of personal information sold in the past 12 months: are available in the “Types of Information we may collect” section.
  • The company provides a page/link titled “Do Not Sell My Personal Information,”. The consumer can opt out of having his or her information sold. This link can be accessed in the footer of the website home page.
  • The company will respond within 45 days and no later than 45 days of receiving a personal information request.